COVID-19 UPDATE

COVID-19 UPDATE

Since temporarily closing our doors, we have been working hard in the background making further improvements to the Hotel, adapting our operations so that we can ensure the safety of both our guests and small team of staff.

The safety and wellbeing of our guests and staff remains our highest priority. Therefore, in line with government and industry advice, we have put a number of new measures and procedures in place. In the short term there will be some changes to how we operate in order to be able to implement social distancing to deliver the warm and personal service we strive to provide.

We have adapted our booking system for reservations made directly with the Hotel, to offer greater flexibility to guests should they need to postpone or cancel their reservations over coming months and any deposits paid may be moved to a future date if required.

We will continue to update and evolve our policies to reflect the ongoing government and medical advice, customer feedback and industry best practice.

Our building has the benefit of several different entrances. Some of our Deluxe Suites/ Apartments and Rooms have Exclusive Private Entrances.

Guest Suites/Apartments and Rooms

* Ultra Violet lights and Ozone generated cleaning in all bedrooms between guests to destroy bacteria, pathogens and viruses.

* All hard floor surfaces cleaned with VAX sterilising floor cleaner with brushes and antibacterial formula.

* Industrial grade sanitiser used on all surfaces, doors and windows left open to ventilate whilst cleaning.

* Increased frequency of cleaning in all public areas using industrial grade antibacterial cleaning products.

* Specific staff training on Covid-19 and on the modifications made to our procedures to reduce the risk of transfer.

* Express Check In and Check Out available to all guests.

* Breakfast Service to Rooms

* Updated Accommodation Booking Policy, should guests need to change their dates of stay.

COVID-19 UPDATE